This Jool workbook to study "Story of the World - Volume 4" by Susan Wise Bauer is fantastic for kids ๐ง๐ฆ because it makes history engaging ๐, encourages empathy โค๏ธ, and deepens understanding ๐ค of global events. Activities like role-playing historical figures ๐, analyzing events ๐, and crafting speeches ๐ engage students in a hands-on way.
Themes explored include imperialism ๐ฐ, revolution โ, and cultural exchange ๐ค, enhancing skills in analysis, empathy, and communication ๐ฃ๏ธ, making learning both fun and impactful.
History & Sociology Grade 5 Term 1-2
ย Last updated: 21 June 2025
Jool Education E-Book/PDF Refund Policy
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1. Scope
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Defective File
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ย Need to review our refund terms? You can find everything you need to know on our dedicated Refund Policy page. Simply click the link below to learn about eligibility, how to submit a request, processing times, and moreโour goal is to make the process as smooth and transparent as possible.